Payment and operation statuses

Payment statuses

A payment's status is the current state of the payment in the order. The status is available:

  • In your personal account:
    • In the orders table under the Status column.
    • In the order card to the right of the order amount.
  • In responses to API requests in the paymentStatus parameter.

To learn more about payment errors, see Payment and operation errors.

Tip

To open the table in full screen, switch to read mode by clicking in the top-right corner.

Status in the orders table

Status in the order card

Description

Status in the API (paymentStatus)

Payment types

Creating payments

Creating payments

An order is created, payment pending.

PENDING

One-step

Paid

Paid

The payment is completed, funds are debited from the customer's card or account.

CAPTURED

One-step

Paid, refund in progress

Paid, refund in progress

Refund is being handled.

CAPTURED

One-step

Paid, partial refund in progress

Paid, partial refund in progress

Partial refund is being processed.

  • CAPTURED: If making a refund for the first time
  • PARTIALLY_REFUNDED: If a partial refund has already been made for the order

One-step

Paid, refund error

Paid, refund error

The order is paid for, but an error occurred while making a refund.

Contact support.

CAPTURED

One-step

Registered, error at partial refund

Registered, error at partial refund

The order is paid for, but an error occurred while making a partial refund.

Contact support.

CAPTURED

One-step

Refunded

Refunded

The funds have been fully transferred to the customer's card or account.

REFUNDED

One-step

Partially refunded

Partially refunded

Part of the funds has been refunded to the customer's account.

PARTIALLY_REFUNDED

One-step

Canceled

Canceled

The payment has been canceled via the /rollback method.

FAILED/VOIDED

One-step

Operation statuses

An operation's status is the state of a separate transaction or operation within an order, which may change depending on its stage. The status is available:

  • In the personal account, in the order card, under History.
  • In responses to API requests, in the operationType and status parameters.

To learn more about operation errors, see Payment and operation errors.

Tip

To open the table in full screen, switch to read mode by clicking in the top-right corner.

Status in the order card

Operation type in the API (operationType)

Status in the API (status)

Description

Payment types

Payment in progress

CAPTURE

PENDING

Payment is being processed.

One-step

Paid

CAPTURE

SUCCESS

The payment is completed, funds are debited from the customer's card or account.

One-step

Refund in progress

REFUND

PENDING

Refund is being handled.

One-step

Refunded

REFUND

SUCCESS

The funds have been transferred to the customer's card or account.

One-step

Payment authorization in progress

AUTHORIZE

PENDING

The funds are being debited from the customer's card or account.

One-step

The payment has been authorized

AUTHORIZE

SUCCESS

The funds have been debited from the customer's card or account.

One-step