> **Documentation Index:** Fetch the complete configuration index at https://yandex.uz/support2/smart-captcha/uz/llms.txt

# Menda kapcha qabul qilinmayapti

Tizim IP manzilingizdan so‘rovlar robot tomonidan emas, balki haqiqiy inson tomonidan yuborilganiga ishonch hosil qilish uchun sizdan bir necha marta kapchadan o‘tishingizni so‘raydi. Xavfsizlikni tekshirish algoritmlarimiz shubhali harakatni sezganida shunday harakat qiladi.

Bu savollar sizdan kelishi shart emas, chunki bir nechta foydalanuvchida bitta IP bo‘lishi mumkin.

Agar brauzer sozlamalarida [cookie](https://yandex.uz/support/common/browsers-settings/browsers-cookies.html) fayllarni avtomatik saqlash faolsizlantirilgan bo‘lsa yoki ular avtomatik o‘chirilsa, tizim kapchani bir necha marta kiritishni taklif qiladi.


{% note alert %}

Agar shakl kengaymayotgan bo‘lsa, sizda JavaScript faolsizlantirilgan bo‘lishi mumkin. Uni brauzer sozlamalarida [yoqing](https://yandex.uz/support/common/browsers-settings/browsers-java-js-settings.html) va sahifani qayta yuklang.

{% endnote %}


{% cut "**Yordam xizmatiga yozish**" %}

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     margin: 10px 0;
     background: #FFFFFF;
     border-radius: 10px;
     border: 1px solid var(--yc-color-line-generic);">
  <iframe style="background: #FFFFFF;"
        height="700"
        width="100%"
        frameborder="0"
        src="https://forms.yandex.com/surveys/2182/?lang=uz&form_title=%D0%92%D0%BE%D0%BF%D1%80%D0%BE%D1%81%20%D0%BE%20%D0%BA%D0%B0%D0%BF%D1%87%D0%B5%20%D0%B8%D0%BB%D0%B8%20%D0%BE%D1%88%D0%B8%D0%B1%D0%BA%D0%B5%20403%D0%94%D1%80%D1%83%D0%B3%D0%BE%D0%B9%20%D0%B2%D0%BE%D0%BF%D1%80%D0%BE%D1%81%20%D0%BE%20%D1%81%D0%B5%D1%80%D0%B2%D0%B8%D1%81%D0%B0%D1%85%20%D0%AF%D0%BD%D0%B4%D0%B5%D0%BA%D1%81%D0%B0&lang=ru&title=%D0%91%D0%BB%D0%BE%D0%BA%D0%B8%D1%80%D0%BE%D0%B2%D0%BA%D0%B0%20%D0%BF%D0%BE%D0%B8%D1%81%D0%BA%D0%B0%20%D0%B8%20%D0%BA%D0%B0%D0%BF%D1%87%D0%B0&requestid=1695043004314015-18426391151962271671-balancer-l7leveler-kubr-yp-vla-157-BAL-6751&iframe=1&path=%2Fsupport%2Fcaptcha%2Findex.html&feedback_sid=3717028421681031106&mobile=false&service=captcha&referer=undefined&url=https%3A%2F%2Fyandex.ru%2Fsupport%2Fcaptcha%2Findex.html">
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{% endcut %}