---
metadata:
  - name: generator
    content: Diplodoc Platform v5.28.0
alternate:
  - https://yandex.uz/support2/m-metro/en/troubleshooting/fb_m_metro.md
  - https://yandex.uz/support2/m-metro/ru/troubleshooting/fb_m_metro.md
  - https://yandex.uz/support2/m-metro/tr/troubleshooting/fb_m_metro.md
  - https://yandex.uz/support2/m-metro/uz/troubleshooting/fb_m_metro.md
---
# Questions and answers

Before asking your question to support, check if the answer is here already:

## How do I select a city? {#q1}

To see the list of available metros and select the desired city, go to Settings and tap [**City**.](https://yandex.uz/support2/m-metro/en/settings.md)

[Tell us](https://yandex.uz/support2/m-metro/en/troubleshooting/fb.md) which cities are missing in the app.

## Why isn't the station I need on the map? {#q2}

Metro maps in the app only display the stations currently in operation.

New stations are added to the map after they are officially opened.

If a station is opened but is missing on the map, update the app.

## Why is the nearest station determined incorrectly? {#q6}

If you're in the metro, your location is determined approximately, because the GPS doesn't work underground.

If you are above ground but the location was determined incorrectly, [tell us](https://yandex.uz/support2/m-metro/en/troubleshooting/fb.md) about it.

## How is the journey time calculated? {#q3}

The estimated travel time includes the time between metro stations and transfers between lines. It doesn't include the time spent on the escalators at your start and destination stations.




<a href="fb">
  <span class="button">Contact support</span>
</a>