---
metadata:
  - name: generator
    content: Diplodoc Platform v5.31.1
alternate:
  - https://yandex.uz/support/translate-desktop/en/troubleshooting.md
  - https://yandex.uz/support/translate-desktop/kk/troubleshooting.md
  - https://yandex.uz/support/translate-desktop/ru/troubleshooting.md
  - https://yandex.uz/support/translate-desktop/tr/troubleshooting.md
  - https://yandex.uz/support/translate-desktop/uz/troubleshooting.md
---
> **Documentation Index:** Fetch the complete configuration index at https://yandex.uz/support/translate-desktop/kk/llms.txt


# Қолдау қызметі

Егер сізде сұрақтар туындаса, экранның төменгі оң жақ бұрышындағы <svg width="28" height="28" viewBox="0 0 28 28" fill="none" xmlns="http://www.w3.org/2000/svg"><g clip-path="url(#rnd-24e4c14e__clip0)"><g filter="url(#rnd-24e4c14e__filter0_d)"><path fill-rule="evenodd" clip-rule="evenodd" d="M14 0C2.8 0 0 2.8 0 14C0 25.2 2.8 28 14 28C25.2 28 28 25.2 28 14C28 2.8 25.2 0 14 0Z" fill="#00D7D7"/><path fill-rule="evenodd" clip-rule="evenodd" d="M14 0C2.8 0 0 2.8 0 14C0 25.2 2.8 28 14 28C25.2 28 28 25.2 28 14C28 2.8 25.2 0 14 0Z" fill="url(#rnd-24e4c14e__paint0_linear)"/><path fill-rule="evenodd" clip-rule="evenodd" d="M14 0C2.8 0 0 2.8 0 14C0 25.2 2.8 28 14 28C25.2 28 28 25.2 28 14C28 2.8 25.2 0 14 0Z" fill="url(#rnd-24e4c14e__paint1_linear)"/></g><path d="M25.0249 13.7106C24.9593 13.5028 24.8061 13.3169 24.5983 13.1965L8.49834 4.16217C7.86396 3.81217 7.0874 4.2606 7.0874 4.99342V7.11529V8.38404L25.0249 13.7106Z" fill="#FAFFFE"/><path d="M7.0874 20.9013V23.0231C7.0874 23.745 7.86396 24.2044 8.49834 23.8544L24.5983 14.831C24.8171 14.7106 24.9593 14.5247 25.0249 14.3169L7.0874 19.6216V20.9013Z" fill="#C8F4F9"/><path d="M7.08759 8.37787L5.87353 8.01693C5.07509 7.77631 4.38603 8.60756 4.7579 9.35131L5.41415 10.6529L6.87978 13.5732L7.09853 13.9997V8.37787H7.08759Z" fill="#DEF8FB"/><path d="M7.0874 13.9998H25.0796C25.0796 13.8904 25.0577 13.792 25.0249 13.6936L7.0874 8.37793V13.9998Z" fill="#DEF8FB"/><path d="M7.09853 14.0005L4.7579 18.6489C4.38603 19.3927 5.07509 20.2239 5.87353 19.9833L7.08759 19.6224V14.0005H7.09853Z" fill="#FAFFFE"/><path d="M7.0874 19.6219L25.0358 14.3063C25.0686 14.2078 25.0905 14.0984 25.0905 14H7.0874V19.6219Z" fill="#FAFFFE"/></g><defs><filter id="rnd-24e4c14e__filter0_d" x="-25.7204" y="-14.7308" width="79.4408" height="79.4408" filterUnits="userSpaceOnUse" color-interpolation-filters="sRGB"><feFlood flood-opacity="0" result="BackgroundImageFix"/><feColorMatrix in="SourceAlpha" type="matrix" values="0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 127 0"/><feOffset dy="10.9896"/><feGaussianBlur stdDeviation="12.8602"/><feColorMatrix type="matrix" values="0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0.06 0"/><feBlend mode="normal" in2="BackgroundImageFix" result="effect1_dropShadow"/><feBlend mode="normal" in="SourceGraphic" in2="effect1_dropShadow" result="shape"/></filter><linearGradient id="rnd-24e4c14e__paint0_linear" x1="44.8437" y1="-28.5469" x2="14" y2="16.5156" gradientUnits="userSpaceOnUse"><stop stop-color="white"/><stop offset="1" stop-color="white" stop-opacity="0"/></linearGradient><linearGradient id="rnd-24e4c14e__paint1_linear" x1="14" y1="33.3594" x2="34.3437" y2="-11.4844" gradientUnits="userSpaceOnUse"><stop stop-color="#00BCBC"/><stop offset="1" stop-color="white" stop-opacity="0"/></linearGradient><clipPath id="rnd-24e4c14e__clip0"><path d="M0 0H28V28H0V0Z" fill="white"/></clipPath></defs></svg> белгішесіне басыңыз және бізге чатта жазыңыз.

Чатта операторлар күн сайын сағат [10.00-ден 18.00-ге](*msk) дейін жұмыс істейді. Қалған уақытта біздің бот танымал сұрақтарға жауап береді.

Бізге пошта арқылы хабарласу үшін, ұсынылған тақырыптардың бірін таңдаңыз.

{% cut "Жақсартуды ұсыну" %}

Яндекс Аудармашы сіздің ұсыныстарыңыздың арқасында жақсаруы мүмкін. Егер сізге Аудармашыны ыңғайлы пайдалану үшін мүмкіндіктер жетіспесе, чатта <svg width="28" height="28" viewBox="0 0 28 28" fill="none" xmlns="http://www.w3.org/2000/svg"><g clip-path="url(#rnd-bb4d871__clip0)"><g filter="url(#rnd-bb4d871__filter0_d)"><path fill-rule="evenodd" clip-rule="evenodd" d="M14 0C2.8 0 0 2.8 0 14C0 25.2 2.8 28 14 28C25.2 28 28 25.2 28 14C28 2.8 25.2 0 14 0Z" fill="#00D7D7"/><path fill-rule="evenodd" clip-rule="evenodd" d="M14 0C2.8 0 0 2.8 0 14C0 25.2 2.8 28 14 28C25.2 28 28 25.2 28 14C28 2.8 25.2 0 14 0Z" fill="url(#rnd-bb4d871__paint0_linear)"/><path fill-rule="evenodd" clip-rule="evenodd" d="M14 0C2.8 0 0 2.8 0 14C0 25.2 2.8 28 14 28C25.2 28 28 25.2 28 14C28 2.8 25.2 0 14 0Z" fill="url(#rnd-bb4d871__paint1_linear)"/></g><path d="M25.0249 13.7106C24.9593 13.5028 24.8061 13.3169 24.5983 13.1965L8.49834 4.16217C7.86396 3.81217 7.0874 4.2606 7.0874 4.99342V7.11529V8.38404L25.0249 13.7106Z" fill="#FAFFFE"/><path d="M7.0874 20.9013V23.0231C7.0874 23.745 7.86396 24.2044 8.49834 23.8544L24.5983 14.831C24.8171 14.7106 24.9593 14.5247 25.0249 14.3169L7.0874 19.6216V20.9013Z" fill="#C8F4F9"/><path d="M7.08759 8.37787L5.87353 8.01693C5.07509 7.77631 4.38603 8.60756 4.7579 9.35131L5.41415 10.6529L6.87978 13.5732L7.09853 13.9997V8.37787H7.08759Z" fill="#DEF8FB"/><path d="M7.0874 13.9998H25.0796C25.0796 13.8904 25.0577 13.792 25.0249 13.6936L7.0874 8.37793V13.9998Z" fill="#DEF8FB"/><path d="M7.09853 14.0005L4.7579 18.6489C4.38603 19.3927 5.07509 20.2239 5.87353 19.9833L7.08759 19.6224V14.0005H7.09853Z" fill="#FAFFFE"/><path d="M7.0874 19.6219L25.0358 14.3063C25.0686 14.2078 25.0905 14.0984 25.0905 14H7.0874V19.6219Z" fill="#FAFFFE"/></g><defs><filter id="rnd-bb4d871__filter0_d" x="-25.7204" y="-14.7308" width="79.4408" height="79.4408" filterUnits="userSpaceOnUse" color-interpolation-filters="sRGB"><feFlood flood-opacity="0" result="BackgroundImageFix"/><feColorMatrix in="SourceAlpha" type="matrix" values="0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 127 0"/><feOffset dy="10.9896"/><feGaussianBlur stdDeviation="12.8602"/><feColorMatrix type="matrix" values="0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0.06 0"/><feBlend mode="normal" in2="BackgroundImageFix" result="effect1_dropShadow"/><feBlend mode="normal" in="SourceGraphic" in2="effect1_dropShadow" result="shape"/></filter><linearGradient id="rnd-bb4d871__paint0_linear" x1="44.8437" y1="-28.5469" x2="14" y2="16.5156" gradientUnits="userSpaceOnUse"><stop stop-color="white"/><stop offset="1" stop-color="white" stop-opacity="0"/></linearGradient><linearGradient id="rnd-bb4d871__paint1_linear" x1="14" y1="33.3594" x2="34.3437" y2="-11.4844" gradientUnits="userSpaceOnUse"><stop stop-color="#00BCBC"/><stop offset="1" stop-color="white" stop-opacity="0"/></linearGradient><clipPath id="rnd-bb4d871__clip0"><path d="M0 0H28V28H0V0Z" fill="white"/></clipPath></defs></svg> немесе төмендегі нысан арқылы жақсартуды ұсыныңыз.

<div style="padding: 15px;
     margin: 10px 0;
     background: #FFFFFF;
     border-radius: 10px;
     border: 1px solid var(--yc-color-line-generic);
     border: 1px solid var(--g-color-line-generic);">
  <iframe style="background: #FFFFFF;"
        height="700"
        width="100%"
        frameborder="0"
        src="https://forms.yandex.ru/surveys/10021459.fcf4cd053280fbc409aa298ae959aba91f7c1d94/?&iframe=1&lang=kk">
  </iframe>
</div>

{% endcut %}

{% cut "Аудармада қате" %}


Егер сіз аудармада немесе сөздікте қандай да бір қатеге тап болсаңыз, бұл туралы сайтта хабарлауыңызға болады.

Ол үшін **қате туралы хабарлау** жазуын басыңыз, қажетті элементті таңдаңыз және **Хабарлау** батырмасын басыңыз. Сондай-ақ сіз түсініктеме қалдыра аласыз.

{% cut "Қалай көрінеді" %}

![](_image/desktop-mistake.png =700x)

{% endcut %}

Егер сізде аударма қателері туралы сұрақтарыңыз қалса, чатта <svg width="28" height="28" viewBox="0 0 28 28" fill="none" xmlns="http://www.w3.org/2000/svg"><g clip-path="url(#rnd-13838753__clip0)"><g filter="url(#rnd-13838753__filter0_d)"><path fill-rule="evenodd" clip-rule="evenodd" d="M14 0C2.8 0 0 2.8 0 14C0 25.2 2.8 28 14 28C25.2 28 28 25.2 28 14C28 2.8 25.2 0 14 0Z" fill="#00D7D7"/><path fill-rule="evenodd" clip-rule="evenodd" d="M14 0C2.8 0 0 2.8 0 14C0 25.2 2.8 28 14 28C25.2 28 28 25.2 28 14C28 2.8 25.2 0 14 0Z" fill="url(#rnd-13838753__paint0_linear)"/><path fill-rule="evenodd" clip-rule="evenodd" d="M14 0C2.8 0 0 2.8 0 14C0 25.2 2.8 28 14 28C25.2 28 28 25.2 28 14C28 2.8 25.2 0 14 0Z" fill="url(#rnd-13838753__paint1_linear)"/></g><path d="M25.0249 13.7106C24.9593 13.5028 24.8061 13.3169 24.5983 13.1965L8.49834 4.16217C7.86396 3.81217 7.0874 4.2606 7.0874 4.99342V7.11529V8.38404L25.0249 13.7106Z" fill="#FAFFFE"/><path d="M7.0874 20.9013V23.0231C7.0874 23.745 7.86396 24.2044 8.49834 23.8544L24.5983 14.831C24.8171 14.7106 24.9593 14.5247 25.0249 14.3169L7.0874 19.6216V20.9013Z" fill="#C8F4F9"/><path d="M7.08759 8.37787L5.87353 8.01693C5.07509 7.77631 4.38603 8.60756 4.7579 9.35131L5.41415 10.6529L6.87978 13.5732L7.09853 13.9997V8.37787H7.08759Z" fill="#DEF8FB"/><path d="M7.0874 13.9998H25.0796C25.0796 13.8904 25.0577 13.792 25.0249 13.6936L7.0874 8.37793V13.9998Z" fill="#DEF8FB"/><path d="M7.09853 14.0005L4.7579 18.6489C4.38603 19.3927 5.07509 20.2239 5.87353 19.9833L7.08759 19.6224V14.0005H7.09853Z" fill="#FAFFFE"/><path d="M7.0874 19.6219L25.0358 14.3063C25.0686 14.2078 25.0905 14.0984 25.0905 14H7.0874V19.6219Z" fill="#FAFFFE"/></g><defs><filter id="rnd-13838753__filter0_d" x="-25.7204" y="-14.7308" width="79.4408" height="79.4408" filterUnits="userSpaceOnUse" color-interpolation-filters="sRGB"><feFlood flood-opacity="0" result="BackgroundImageFix"/><feColorMatrix in="SourceAlpha" type="matrix" values="0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 127 0"/><feOffset dy="10.9896"/><feGaussianBlur stdDeviation="12.8602"/><feColorMatrix type="matrix" values="0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0.06 0"/><feBlend mode="normal" in2="BackgroundImageFix" result="effect1_dropShadow"/><feBlend mode="normal" in="SourceGraphic" in2="effect1_dropShadow" result="shape"/></filter><linearGradient id="rnd-13838753__paint0_linear" x1="44.8437" y1="-28.5469" x2="14" y2="16.5156" gradientUnits="userSpaceOnUse"><stop stop-color="white"/><stop offset="1" stop-color="white" stop-opacity="0"/></linearGradient><linearGradient id="rnd-13838753__paint1_linear" x1="14" y1="33.3594" x2="34.3437" y2="-11.4844" gradientUnits="userSpaceOnUse"><stop stop-color="#00BCBC"/><stop offset="1" stop-color="white" stop-opacity="0"/></linearGradient><clipPath id="rnd-13838753__clip0"><path d="M0 0H28V28H0V0Z" fill="white"/></clipPath></defs></svg> немесе төмендегі нысан арқылы бізге жазыңыз.


<div style="padding: 15px;
     margin: 10px 0;
     background: #FFFFFF;
     border-radius: 10px;
     border: 1px solid var(--yc-color-line-generic);
     border: 1px solid var(--g-color-line-generic);">
  <iframe style="background: #FFFFFF;"
        height="700"
        width="100%"
        frameborder="0"
        src="https://forms.yandex.ru/surveys/10022308.b0f5c6375729f3cca7d1f468f676b3e402aa6288/?&iframe=1&lang=kk">
  </iframe>
</div>

{% endcut %}


{% cut "Құжат аударылмайды" %}

Құжаттарды аудару үшін `.doc`, `.docx`, `.pdf`, `.xls`, `.xlsx`, `.ppt`, `.pptx` форматтағы, өлшемі 5 МБ дейін файлдарына қолдау көрсетіледі.

Сканерленген құжаттарды аудару мүмкін емес, оларды басқа қолдау көрсетілетін форматқа ауыстырып: `.jpg`, `.png` немесе `.gif`, — және [Суреттер](https://translate.yandex.com/kk/ocr) бөлімі көмегімен аударуға болады.

Егер құжатты аударуда қиындықтар туындаса, чатта <svg width="28" height="28" viewBox="0 0 28 28" fill="none" xmlns="http://www.w3.org/2000/svg"><g clip-path="url(#rnd-28972c7b__clip0)"><g filter="url(#rnd-28972c7b__filter0_d)"><path fill-rule="evenodd" clip-rule="evenodd" d="M14 0C2.8 0 0 2.8 0 14C0 25.2 2.8 28 14 28C25.2 28 28 25.2 28 14C28 2.8 25.2 0 14 0Z" fill="#00D7D7"/><path fill-rule="evenodd" clip-rule="evenodd" d="M14 0C2.8 0 0 2.8 0 14C0 25.2 2.8 28 14 28C25.2 28 28 25.2 28 14C28 2.8 25.2 0 14 0Z" fill="url(#rnd-28972c7b__paint0_linear)"/><path fill-rule="evenodd" clip-rule="evenodd" d="M14 0C2.8 0 0 2.8 0 14C0 25.2 2.8 28 14 28C25.2 28 28 25.2 28 14C28 2.8 25.2 0 14 0Z" fill="url(#rnd-28972c7b__paint1_linear)"/></g><path d="M25.0249 13.7106C24.9593 13.5028 24.8061 13.3169 24.5983 13.1965L8.49834 4.16217C7.86396 3.81217 7.0874 4.2606 7.0874 4.99342V7.11529V8.38404L25.0249 13.7106Z" fill="#FAFFFE"/><path d="M7.0874 20.9013V23.0231C7.0874 23.745 7.86396 24.2044 8.49834 23.8544L24.5983 14.831C24.8171 14.7106 24.9593 14.5247 25.0249 14.3169L7.0874 19.6216V20.9013Z" fill="#C8F4F9"/><path d="M7.08759 8.37787L5.87353 8.01693C5.07509 7.77631 4.38603 8.60756 4.7579 9.35131L5.41415 10.6529L6.87978 13.5732L7.09853 13.9997V8.37787H7.08759Z" fill="#DEF8FB"/><path d="M7.0874 13.9998H25.0796C25.0796 13.8904 25.0577 13.792 25.0249 13.6936L7.0874 8.37793V13.9998Z" fill="#DEF8FB"/><path d="M7.09853 14.0005L4.7579 18.6489C4.38603 19.3927 5.07509 20.2239 5.87353 19.9833L7.08759 19.6224V14.0005H7.09853Z" fill="#FAFFFE"/><path d="M7.0874 19.6219L25.0358 14.3063C25.0686 14.2078 25.0905 14.0984 25.0905 14H7.0874V19.6219Z" fill="#FAFFFE"/></g><defs><filter id="rnd-28972c7b__filter0_d" x="-25.7204" y="-14.7308" width="79.4408" height="79.4408" filterUnits="userSpaceOnUse" color-interpolation-filters="sRGB"><feFlood flood-opacity="0" result="BackgroundImageFix"/><feColorMatrix in="SourceAlpha" type="matrix" values="0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 127 0"/><feOffset dy="10.9896"/><feGaussianBlur stdDeviation="12.8602"/><feColorMatrix type="matrix" values="0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0.06 0"/><feBlend mode="normal" in2="BackgroundImageFix" result="effect1_dropShadow"/><feBlend mode="normal" in="SourceGraphic" in2="effect1_dropShadow" result="shape"/></filter><linearGradient id="rnd-28972c7b__paint0_linear" x1="44.8437" y1="-28.5469" x2="14" y2="16.5156" gradientUnits="userSpaceOnUse"><stop stop-color="white"/><stop offset="1" stop-color="white" stop-opacity="0"/></linearGradient><linearGradient id="rnd-28972c7b__paint1_linear" x1="14" y1="33.3594" x2="34.3437" y2="-11.4844" gradientUnits="userSpaceOnUse"><stop stop-color="#00BCBC"/><stop offset="1" stop-color="white" stop-opacity="0"/></linearGradient><clipPath id="rnd-28972c7b__clip0"><path d="M0 0H28V28H0V0Z" fill="white"/></clipPath></defs></svg> немесе төмендегі нысан арқылы бізге жазыңыз.

<div style="padding: 15px;
     margin: 10px 0;
     background: #FFFFFF;
     border-radius: 10px;
     border: 1px solid var(--yc-color-line-generic);
     border: 1px solid var(--g-color-line-generic);">
  <iframe style="background: #FFFFFF;"
        height="700"
        width="100%"
        frameborder="0"
        src="https://forms.yandex.ru/surveys/2524/?&iframe=1&lang=kk">
  </iframe>
</div>

{% endcut %}


{% cut "Дыбыстау жұмыс істемейді" %}


Көпшілік тілдер үшін сайт сіздің браузеріңіздегі немесе құрылғыңыздағы дауыстарды пайдаланады.

Егер дыбыстау жоқ болса, сайтты қайта жүктеңіз. Егер бұл көмектеспесе, құрылғыны қайта жүктеп іске қосыңыз. Сондай-ақ, дыбыстауды басқа браузерде қосып көріңіз.


Егер мәселе шешілмесе немесе дыбыстау бойынша басқа сұрақтар туындаса, чатта <svg width="28" height="28" viewBox="0 0 28 28" fill="none" xmlns="http://www.w3.org/2000/svg"><g clip-path="url(#rnd-2336441f__clip0)"><g filter="url(#rnd-2336441f__filter0_d)"><path fill-rule="evenodd" clip-rule="evenodd" d="M14 0C2.8 0 0 2.8 0 14C0 25.2 2.8 28 14 28C25.2 28 28 25.2 28 14C28 2.8 25.2 0 14 0Z" fill="#00D7D7"/><path fill-rule="evenodd" clip-rule="evenodd" d="M14 0C2.8 0 0 2.8 0 14C0 25.2 2.8 28 14 28C25.2 28 28 25.2 28 14C28 2.8 25.2 0 14 0Z" fill="url(#rnd-2336441f__paint0_linear)"/><path fill-rule="evenodd" clip-rule="evenodd" d="M14 0C2.8 0 0 2.8 0 14C0 25.2 2.8 28 14 28C25.2 28 28 25.2 28 14C28 2.8 25.2 0 14 0Z" fill="url(#rnd-2336441f__paint1_linear)"/></g><path d="M25.0249 13.7106C24.9593 13.5028 24.8061 13.3169 24.5983 13.1965L8.49834 4.16217C7.86396 3.81217 7.0874 4.2606 7.0874 4.99342V7.11529V8.38404L25.0249 13.7106Z" fill="#FAFFFE"/><path d="M7.0874 20.9013V23.0231C7.0874 23.745 7.86396 24.2044 8.49834 23.8544L24.5983 14.831C24.8171 14.7106 24.9593 14.5247 25.0249 14.3169L7.0874 19.6216V20.9013Z" fill="#C8F4F9"/><path d="M7.08759 8.37787L5.87353 8.01693C5.07509 7.77631 4.38603 8.60756 4.7579 9.35131L5.41415 10.6529L6.87978 13.5732L7.09853 13.9997V8.37787H7.08759Z" fill="#DEF8FB"/><path d="M7.0874 13.9998H25.0796C25.0796 13.8904 25.0577 13.792 25.0249 13.6936L7.0874 8.37793V13.9998Z" fill="#DEF8FB"/><path d="M7.09853 14.0005L4.7579 18.6489C4.38603 19.3927 5.07509 20.2239 5.87353 19.9833L7.08759 19.6224V14.0005H7.09853Z" fill="#FAFFFE"/><path d="M7.0874 19.6219L25.0358 14.3063C25.0686 14.2078 25.0905 14.0984 25.0905 14H7.0874V19.6219Z" fill="#FAFFFE"/></g><defs><filter id="rnd-2336441f__filter0_d" x="-25.7204" y="-14.7308" width="79.4408" height="79.4408" filterUnits="userSpaceOnUse" color-interpolation-filters="sRGB"><feFlood flood-opacity="0" result="BackgroundImageFix"/><feColorMatrix in="SourceAlpha" type="matrix" values="0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 127 0"/><feOffset dy="10.9896"/><feGaussianBlur stdDeviation="12.8602"/><feColorMatrix type="matrix" values="0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0.06 0"/><feBlend mode="normal" in2="BackgroundImageFix" result="effect1_dropShadow"/><feBlend mode="normal" in="SourceGraphic" in2="effect1_dropShadow" result="shape"/></filter><linearGradient id="rnd-2336441f__paint0_linear" x1="44.8437" y1="-28.5469" x2="14" y2="16.5156" gradientUnits="userSpaceOnUse"><stop stop-color="white"/><stop offset="1" stop-color="white" stop-opacity="0"/></linearGradient><linearGradient id="rnd-2336441f__paint1_linear" x1="14" y1="33.3594" x2="34.3437" y2="-11.4844" gradientUnits="userSpaceOnUse"><stop stop-color="#00BCBC"/><stop offset="1" stop-color="white" stop-opacity="0"/></linearGradient><clipPath id="rnd-2336441f__clip0"><path d="M0 0H28V28H0V0Z" fill="white"/></clipPath></defs></svg> немесе төмендегі нысан арқылы бізге жазыңыз.

<div style="padding: 15px;
     margin: 10px 0;
     background: #FFFFFF;
     border-radius: 10px;
     border: 1px solid var(--yc-color-line-generic);
     border: 1px solid var(--g-color-line-generic);">
  <iframe style="background: #FFFFFF;"
        height="700"
        width="100%"
        frameborder="0"
        src="https://forms.yandex.ru/surveys/2524/?&iframe=1&lang=kk">
  </iframe>
</div>

{% endcut %}


{% cut "Сайт аударылмайды" %}

Егер сайт Роскомнадзормен бұғатталған болса, ол аударылмауы мүмкін.

Егер сайтты аударуда қиындықтар туындаса, чатта <svg width="28" height="28" viewBox="0 0 28 28" fill="none" xmlns="http://www.w3.org/2000/svg"><g clip-path="url(#rnd-2c11c0df__clip0)"><g filter="url(#rnd-2c11c0df__filter0_d)"><path fill-rule="evenodd" clip-rule="evenodd" d="M14 0C2.8 0 0 2.8 0 14C0 25.2 2.8 28 14 28C25.2 28 28 25.2 28 14C28 2.8 25.2 0 14 0Z" fill="#00D7D7"/><path fill-rule="evenodd" clip-rule="evenodd" d="M14 0C2.8 0 0 2.8 0 14C0 25.2 2.8 28 14 28C25.2 28 28 25.2 28 14C28 2.8 25.2 0 14 0Z" fill="url(#rnd-2c11c0df__paint0_linear)"/><path fill-rule="evenodd" clip-rule="evenodd" d="M14 0C2.8 0 0 2.8 0 14C0 25.2 2.8 28 14 28C25.2 28 28 25.2 28 14C28 2.8 25.2 0 14 0Z" fill="url(#rnd-2c11c0df__paint1_linear)"/></g><path d="M25.0249 13.7106C24.9593 13.5028 24.8061 13.3169 24.5983 13.1965L8.49834 4.16217C7.86396 3.81217 7.0874 4.2606 7.0874 4.99342V7.11529V8.38404L25.0249 13.7106Z" fill="#FAFFFE"/><path d="M7.0874 20.9013V23.0231C7.0874 23.745 7.86396 24.2044 8.49834 23.8544L24.5983 14.831C24.8171 14.7106 24.9593 14.5247 25.0249 14.3169L7.0874 19.6216V20.9013Z" fill="#C8F4F9"/><path d="M7.08759 8.37787L5.87353 8.01693C5.07509 7.77631 4.38603 8.60756 4.7579 9.35131L5.41415 10.6529L6.87978 13.5732L7.09853 13.9997V8.37787H7.08759Z" fill="#DEF8FB"/><path d="M7.0874 13.9998H25.0796C25.0796 13.8904 25.0577 13.792 25.0249 13.6936L7.0874 8.37793V13.9998Z" fill="#DEF8FB"/><path d="M7.09853 14.0005L4.7579 18.6489C4.38603 19.3927 5.07509 20.2239 5.87353 19.9833L7.08759 19.6224V14.0005H7.09853Z" fill="#FAFFFE"/><path d="M7.0874 19.6219L25.0358 14.3063C25.0686 14.2078 25.0905 14.0984 25.0905 14H7.0874V19.6219Z" fill="#FAFFFE"/></g><defs><filter id="rnd-2c11c0df__filter0_d" x="-25.7204" y="-14.7308" width="79.4408" height="79.4408" filterUnits="userSpaceOnUse" color-interpolation-filters="sRGB"><feFlood flood-opacity="0" result="BackgroundImageFix"/><feColorMatrix in="SourceAlpha" type="matrix" values="0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 127 0"/><feOffset dy="10.9896"/><feGaussianBlur stdDeviation="12.8602"/><feColorMatrix type="matrix" values="0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0.06 0"/><feBlend mode="normal" in2="BackgroundImageFix" result="effect1_dropShadow"/><feBlend mode="normal" in="SourceGraphic" in2="effect1_dropShadow" result="shape"/></filter><linearGradient id="rnd-2c11c0df__paint0_linear" x1="44.8437" y1="-28.5469" x2="14" y2="16.5156" gradientUnits="userSpaceOnUse"><stop stop-color="white"/><stop offset="1" stop-color="white" stop-opacity="0"/></linearGradient><linearGradient id="rnd-2c11c0df__paint1_linear" x1="14" y1="33.3594" x2="34.3437" y2="-11.4844" gradientUnits="userSpaceOnUse"><stop stop-color="#00BCBC"/><stop offset="1" stop-color="white" stop-opacity="0"/></linearGradient><clipPath id="rnd-2c11c0df__clip0"><path d="M0 0H28V28H0V0Z" fill="white"/></clipPath></defs></svg> немесе төмендегі нысан арқылы бізге жазыңыз.

<div style="padding: 15px;
     margin: 10px 0;
     background: #FFFFFF;
     border-radius: 10px;
     border: 1px solid var(--yc-color-line-generic);
     border: 1px solid var(--g-color-line-generic);">
  <iframe style="background: #FFFFFF;"
        height="700"
        width="100%"
        frameborder="0"
        src="https://forms.yandex.ru/surveys/2524/?&iframe=1&lang=kk">
  </iframe>
</div>

Егер сіздің сұрағыңыз сіз аударған сайтқа арналған болса, сол сайттың иесіне хабарласыңыз.

{% endcut %}




{% cut "Қажетті тіл жоқ" %}

Біз үнемі жаңа тілдерді қосуда жұмыс жасаймыз. Чатта <svg width="28" height="28" viewBox="0 0 28 28" fill="none" xmlns="http://www.w3.org/2000/svg"><g clip-path="url(#rnd-33f6496__clip0)"><g filter="url(#rnd-33f6496__filter0_d)"><path fill-rule="evenodd" clip-rule="evenodd" d="M14 0C2.8 0 0 2.8 0 14C0 25.2 2.8 28 14 28C25.2 28 28 25.2 28 14C28 2.8 25.2 0 14 0Z" fill="#00D7D7"/><path fill-rule="evenodd" clip-rule="evenodd" d="M14 0C2.8 0 0 2.8 0 14C0 25.2 2.8 28 14 28C25.2 28 28 25.2 28 14C28 2.8 25.2 0 14 0Z" fill="url(#rnd-33f6496__paint0_linear)"/><path fill-rule="evenodd" clip-rule="evenodd" d="M14 0C2.8 0 0 2.8 0 14C0 25.2 2.8 28 14 28C25.2 28 28 25.2 28 14C28 2.8 25.2 0 14 0Z" fill="url(#rnd-33f6496__paint1_linear)"/></g><path d="M25.0249 13.7106C24.9593 13.5028 24.8061 13.3169 24.5983 13.1965L8.49834 4.16217C7.86396 3.81217 7.0874 4.2606 7.0874 4.99342V7.11529V8.38404L25.0249 13.7106Z" fill="#FAFFFE"/><path d="M7.0874 20.9013V23.0231C7.0874 23.745 7.86396 24.2044 8.49834 23.8544L24.5983 14.831C24.8171 14.7106 24.9593 14.5247 25.0249 14.3169L7.0874 19.6216V20.9013Z" fill="#C8F4F9"/><path d="M7.08759 8.37787L5.87353 8.01693C5.07509 7.77631 4.38603 8.60756 4.7579 9.35131L5.41415 10.6529L6.87978 13.5732L7.09853 13.9997V8.37787H7.08759Z" fill="#DEF8FB"/><path d="M7.0874 13.9998H25.0796C25.0796 13.8904 25.0577 13.792 25.0249 13.6936L7.0874 8.37793V13.9998Z" fill="#DEF8FB"/><path d="M7.09853 14.0005L4.7579 18.6489C4.38603 19.3927 5.07509 20.2239 5.87353 19.9833L7.08759 19.6224V14.0005H7.09853Z" fill="#FAFFFE"/><path d="M7.0874 19.6219L25.0358 14.3063C25.0686 14.2078 25.0905 14.0984 25.0905 14H7.0874V19.6219Z" fill="#FAFFFE"/></g><defs><filter id="rnd-33f6496__filter0_d" x="-25.7204" y="-14.7308" width="79.4408" height="79.4408" filterUnits="userSpaceOnUse" color-interpolation-filters="sRGB"><feFlood flood-opacity="0" result="BackgroundImageFix"/><feColorMatrix in="SourceAlpha" type="matrix" values="0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 127 0"/><feOffset dy="10.9896"/><feGaussianBlur stdDeviation="12.8602"/><feColorMatrix type="matrix" values="0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0.06 0"/><feBlend mode="normal" in2="BackgroundImageFix" result="effect1_dropShadow"/><feBlend mode="normal" in="SourceGraphic" in2="effect1_dropShadow" result="shape"/></filter><linearGradient id="rnd-33f6496__paint0_linear" x1="44.8437" y1="-28.5469" x2="14" y2="16.5156" gradientUnits="userSpaceOnUse"><stop stop-color="white"/><stop offset="1" stop-color="white" stop-opacity="0"/></linearGradient><linearGradient id="rnd-33f6496__paint1_linear" x1="14" y1="33.3594" x2="34.3437" y2="-11.4844" gradientUnits="userSpaceOnUse"><stop stop-color="#00BCBC"/><stop offset="1" stop-color="white" stop-opacity="0"/></linearGradient><clipPath id="rnd-33f6496__clip0"><path d="M0 0H28V28H0V0Z" fill="white"/></clipPath></defs></svg> немесе төмендегі нысан арқылы бізге жазыңыз және сізге қандай тіл жетіспейтінін айтыңыз. Біз сіздің тілегіңізді міндетті түрде қарастырамыз.

<div style="padding: 15px;
     margin: 10px 0;
     background: #FFFFFF;
     border-radius: 10px;
     border: 1px solid var(--yc-color-line-generic);
     border: 1px solid var(--g-color-line-generic);">
  <iframe style="background: #FFFFFF;"
        height="700"
        width="100%"
        frameborder="0"
        src="https://forms.yandex.ru/surveys/10021459.fcf4cd053280fbc409aa298ae959aba91f7c1d94/?&iframe=1&lang=kk">
  </iframe>
</div>

{% endcut %}

{% cut "Telegram боты мәселесі" %}

Егер сіз өз сұрағыңызға жауапты [Telegram-дағы Бот](https://yandex.uz/support/translate-desktop/kk/bot.md) бөлімінде таба алмасаңыз, чатта <svg width="28" height="28" viewBox="0 0 28 28" fill="none" xmlns="http://www.w3.org/2000/svg"><g clip-path="url(#rnd-2091f9bb__clip0)"><g filter="url(#rnd-2091f9bb__filter0_d)"><path fill-rule="evenodd" clip-rule="evenodd" d="M14 0C2.8 0 0 2.8 0 14C0 25.2 2.8 28 14 28C25.2 28 28 25.2 28 14C28 2.8 25.2 0 14 0Z" fill="#00D7D7"/><path fill-rule="evenodd" clip-rule="evenodd" d="M14 0C2.8 0 0 2.8 0 14C0 25.2 2.8 28 14 28C25.2 28 28 25.2 28 14C28 2.8 25.2 0 14 0Z" fill="url(#rnd-2091f9bb__paint0_linear)"/><path fill-rule="evenodd" clip-rule="evenodd" d="M14 0C2.8 0 0 2.8 0 14C0 25.2 2.8 28 14 28C25.2 28 28 25.2 28 14C28 2.8 25.2 0 14 0Z" fill="url(#rnd-2091f9bb__paint1_linear)"/></g><path d="M25.0249 13.7106C24.9593 13.5028 24.8061 13.3169 24.5983 13.1965L8.49834 4.16217C7.86396 3.81217 7.0874 4.2606 7.0874 4.99342V7.11529V8.38404L25.0249 13.7106Z" fill="#FAFFFE"/><path d="M7.0874 20.9013V23.0231C7.0874 23.745 7.86396 24.2044 8.49834 23.8544L24.5983 14.831C24.8171 14.7106 24.9593 14.5247 25.0249 14.3169L7.0874 19.6216V20.9013Z" fill="#C8F4F9"/><path d="M7.08759 8.37787L5.87353 8.01693C5.07509 7.77631 4.38603 8.60756 4.7579 9.35131L5.41415 10.6529L6.87978 13.5732L7.09853 13.9997V8.37787H7.08759Z" fill="#DEF8FB"/><path d="M7.0874 13.9998H25.0796C25.0796 13.8904 25.0577 13.792 25.0249 13.6936L7.0874 8.37793V13.9998Z" fill="#DEF8FB"/><path d="M7.09853 14.0005L4.7579 18.6489C4.38603 19.3927 5.07509 20.2239 5.87353 19.9833L7.08759 19.6224V14.0005H7.09853Z" fill="#FAFFFE"/><path d="M7.0874 19.6219L25.0358 14.3063C25.0686 14.2078 25.0905 14.0984 25.0905 14H7.0874V19.6219Z" fill="#FAFFFE"/></g><defs><filter id="rnd-2091f9bb__filter0_d" x="-25.7204" y="-14.7308" width="79.4408" height="79.4408" filterUnits="userSpaceOnUse" color-interpolation-filters="sRGB"><feFlood flood-opacity="0" result="BackgroundImageFix"/><feColorMatrix in="SourceAlpha" type="matrix" values="0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 127 0"/><feOffset dy="10.9896"/><feGaussianBlur stdDeviation="12.8602"/><feColorMatrix type="matrix" values="0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0.06 0"/><feBlend mode="normal" in2="BackgroundImageFix" result="effect1_dropShadow"/><feBlend mode="normal" in="SourceGraphic" in2="effect1_dropShadow" result="shape"/></filter><linearGradient id="rnd-2091f9bb__paint0_linear" x1="44.8437" y1="-28.5469" x2="14" y2="16.5156" gradientUnits="userSpaceOnUse"><stop stop-color="white"/><stop offset="1" stop-color="white" stop-opacity="0"/></linearGradient><linearGradient id="rnd-2091f9bb__paint1_linear" x1="14" y1="33.3594" x2="34.3437" y2="-11.4844" gradientUnits="userSpaceOnUse"><stop stop-color="#00BCBC"/><stop offset="1" stop-color="white" stop-opacity="0"/></linearGradient><clipPath id="rnd-2091f9bb__clip0"><path d="M0 0H28V28H0V0Z" fill="white"/></clipPath></defs></svg> немесе төмендегі нысан арқылы бізге жазыңыз.

<div style="padding: 15px;
     margin: 10px 0;
     background: #FFFFFF;
     border-radius: 10px;
     border: 1px solid var(--yc-color-line-generic);
     border: 1px solid var(--g-color-line-generic);">
  <iframe style="background: #FFFFFF;"
        height="700"
        width="100%"
        frameborder="0"
        src="https://forms.yandex.ru/surveys/10036532.7619840b731ad0c57986e489fa46ab4faa6c4e15/?&iframe=1&lang=kk">
  </iframe>
</div>

{% endcut %}

{% cut "Басқа сұрақ қою" %}

Егер сіз өз сұрағыңызға жауап таппасаңыз, чатта <svg width="28" height="28" viewBox="0 0 28 28" fill="none" xmlns="http://www.w3.org/2000/svg"><g clip-path="url(#rnd-2599f8ff__clip0)"><g filter="url(#rnd-2599f8ff__filter0_d)"><path fill-rule="evenodd" clip-rule="evenodd" d="M14 0C2.8 0 0 2.8 0 14C0 25.2 2.8 28 14 28C25.2 28 28 25.2 28 14C28 2.8 25.2 0 14 0Z" fill="#00D7D7"/><path fill-rule="evenodd" clip-rule="evenodd" d="M14 0C2.8 0 0 2.8 0 14C0 25.2 2.8 28 14 28C25.2 28 28 25.2 28 14C28 2.8 25.2 0 14 0Z" fill="url(#rnd-2599f8ff__paint0_linear)"/><path fill-rule="evenodd" clip-rule="evenodd" d="M14 0C2.8 0 0 2.8 0 14C0 25.2 2.8 28 14 28C25.2 28 28 25.2 28 14C28 2.8 25.2 0 14 0Z" fill="url(#rnd-2599f8ff__paint1_linear)"/></g><path d="M25.0249 13.7106C24.9593 13.5028 24.8061 13.3169 24.5983 13.1965L8.49834 4.16217C7.86396 3.81217 7.0874 4.2606 7.0874 4.99342V7.11529V8.38404L25.0249 13.7106Z" fill="#FAFFFE"/><path d="M7.0874 20.9013V23.0231C7.0874 23.745 7.86396 24.2044 8.49834 23.8544L24.5983 14.831C24.8171 14.7106 24.9593 14.5247 25.0249 14.3169L7.0874 19.6216V20.9013Z" fill="#C8F4F9"/><path d="M7.08759 8.37787L5.87353 8.01693C5.07509 7.77631 4.38603 8.60756 4.7579 9.35131L5.41415 10.6529L6.87978 13.5732L7.09853 13.9997V8.37787H7.08759Z" fill="#DEF8FB"/><path d="M7.0874 13.9998H25.0796C25.0796 13.8904 25.0577 13.792 25.0249 13.6936L7.0874 8.37793V13.9998Z" fill="#DEF8FB"/><path d="M7.09853 14.0005L4.7579 18.6489C4.38603 19.3927 5.07509 20.2239 5.87353 19.9833L7.08759 19.6224V14.0005H7.09853Z" fill="#FAFFFE"/><path d="M7.0874 19.6219L25.0358 14.3063C25.0686 14.2078 25.0905 14.0984 25.0905 14H7.0874V19.6219Z" fill="#FAFFFE"/></g><defs><filter id="rnd-2599f8ff__filter0_d" x="-25.7204" y="-14.7308" width="79.4408" height="79.4408" filterUnits="userSpaceOnUse" color-interpolation-filters="sRGB"><feFlood flood-opacity="0" result="BackgroundImageFix"/><feColorMatrix in="SourceAlpha" type="matrix" values="0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 127 0"/><feOffset dy="10.9896"/><feGaussianBlur stdDeviation="12.8602"/><feColorMatrix type="matrix" values="0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0.06 0"/><feBlend mode="normal" in2="BackgroundImageFix" result="effect1_dropShadow"/><feBlend mode="normal" in="SourceGraphic" in2="effect1_dropShadow" result="shape"/></filter><linearGradient id="rnd-2599f8ff__paint0_linear" x1="44.8437" y1="-28.5469" x2="14" y2="16.5156" gradientUnits="userSpaceOnUse"><stop stop-color="white"/><stop offset="1" stop-color="white" stop-opacity="0"/></linearGradient><linearGradient id="rnd-2599f8ff__paint1_linear" x1="14" y1="33.3594" x2="34.3437" y2="-11.4844" gradientUnits="userSpaceOnUse"><stop stop-color="#00BCBC"/><stop offset="1" stop-color="white" stop-opacity="0"/></linearGradient><clipPath id="rnd-2599f8ff__clip0"><path d="M0 0H28V28H0V0Z" fill="white"/></clipPath></defs></svg> немесе төмендегі нысан арқылы бізге жазыңыз.

<div style="padding: 15px;
     margin: 10px 0;
     background: #FFFFFF;
     border-radius: 10px;
     border: 1px solid var(--yc-color-line-generic);
     border: 1px solid var(--g-color-line-generic);">
  <iframe style="background: #FFFFFF;"
        height="700"
        width="100%"
        frameborder="0"
        src="https://forms.yandex.ru/surveys/2524/?&iframe=1&lang=kk">
  </iframe>
</div>

{% endcut %}

Егер сіздің сұрағыңыз Яндекстің басқа қызметіне қатысты болса, оны [Анықтаманың басты бетінен](https://yandex.kz/support) іздеңіз немесе [Қолдау қызметі](https://yandex.kz/support/common/troubleshooting/main.html) бөліміне өтіңіз.

Егер сіздің сұрағыңыз сіз аударған сайтқа арналған болса, сол сайттың иесіне хабарласыңыз.

[*msk]: Мәскеу уақыты