---
metadata:
  - name: generator
    content: Diplodoc Platform v5.50.5
alternate:
  - https://yandex.uz/support/id/ru/troubleshooting/hacked.md
  - https://yandex.uz/support/id/uz/troubleshooting/hacked.md
---
> **Documentation Index:** Fetch the complete configuration index at https://yandex.uz/support/id/uz/llms.txt

# Hisobimga buzib kirilgan degan gumondaman

Agar Yandex xizmatlarining ishlashida biror shubhali narsani sezgan bo‘lsangiz (masalan, tanishlaringiz siz yubormagan xatlarni olsa yoki [faollik tarixida](https://id.yandex.uz/security/activity) siz bajarmagan amallar paydo bo‘lsa), unda hisobingizga buzib kirilgan bo‘lishi mumkin.

## Kompyuteringizni viruslardan himoya qiling {#antivirus}

Hisobingiz buzilgan degan gumonda bo‘lsangiz, avvalo kompyuteringizni antivirus dasturi bilan tekshiring, masalan, bepul Doctor Webning [CureIt!](https://free.drweb.ru/cureit) dasturi yoki Kaspersky Laboratoryning [Virus Removal Tool](https://www.kaspersky.ru/antivirus-removal-tool) dasturidan foydalaning.

Kelajakda viruslardan himoyalanish uchun antivirus va brandmauer oʻrnating, agar u hali sizda boʻlmasa (unda [bizning roʻyxatimizdagi](https://yandex.uz/support/common/security/antiviruses-free.html) bepul antivirusni tanlashingiz mumkin). Doimiy ravishda kompyuteringizni viruslarga qarshi tekshiring va antivirus bazalarini yangilashni unutmang.

## Kirish sozlamalarini tekshiring va parolni o‘zgartiring {#acess-settiings}

Sizning nomingizdan Yandex hisobingizga buzib kirish imkoniga ega bo‘lgan shaxs parolni o‘zgartirsangiz ham kirishni tiklash vositalarini ulashi mumkin. Buni oldini olish uchun quyidagi ko‘rsatmalarga rioya qiling.

**Agar hisobingizga kira olmasangiz**

 
:   [Kirishni tiklang.](https://passport.yandex.uz/restoration) Agar buni mustaqil amalga oshirish imkoni bo‘lmasa, [yordam xizmati uchun anketani](https://yandex.uz/support/id/uz/support-restore.md) to‘ldiring.

**Agar hisobingizga kira olsangiz**

 
:   Buzib kiruvchi shaxs hisobingizga kirish imkoniyatiga ega emasligiga ishonch hosil qiling va parolni o‘zgartiring:
    
    1. [Telefonlar](https://id.yandex.uz/profile/phones) sahifasida faqat raqamlaringiz ko‘rsatilgani va himoyalangan raqamni o‘zgartirish yoki o‘chirish ishga tushirilmaganiga ishonch hosil qiling.
        
        Agar hali telefon raqamingizni hisobga biriktirmagan bo‘lsangiz, [buni amalga oshiring](../authorization/phone.md). Faol telefon raqami pochta manzili yoki nazorat savoliga qaraganda hisobni ishonchliroq himoya qiladi.
        
    1. [Email manzillari](https://id.yandex.uz/profile/emails) sahifasidan notanish manzillarni olib tashlang.
        
        Yandex domenlaridagi loginingiz bor barcha manzillar sizga tegishli ekanini unutmang, masalan, `<sizning login>@yandex.com`, `<sizning login>@yandex.kz` yoki `<sizning login>@ya.ru`. Bular pochta qutingizning [aliasalari](https://yandex.uz/support/mail/web/preferences/about-sender/additional-addresses.html#alias) sanaladi va ularni o‘chirish imkonsiz.
        
    
    1.Agar Yandexga tashqi xizmat hisobi orqali kirsangiz, bu hisob buzib kirilmaganini tekshiring – uning yordamida gʻaraz niyatli shaxs Yandexdagi maʼlumotlaringizga kirishga ruxsat olishi mumkin.
    
    
    1. Parolingizni bilib olishi mumkin bo‘lgan insonlarga kirishni cheklash uchun hisobingiz [parolini o‘zgartiring](https://passport.yandex.uz/profile/access).
    1. Agar Android yoki iOS qurilmadan foydalansangiz, u holda Yandex ID hisobini himoya qilishning eng yaxshi usuli bo‘lgan [bir martalik parolni bilan kirishni](../authorization/twofa.md) sozlang.

## Pochta va Diskni tekshiring {#mail-and-disk}

Agar hisob buzilgan bo‘lsa, undan hech qanday zarar tarqamayotganiga ishonch hosil qiling.

**Pochta**

 
:   [Tashriflar jurnalini](https://yandex.uz/support/mail/web/security/security-technologies.html#journal) ko‘zdan kechiring. Agar Pochta buzilgan bo‘lsa (begona shaxs kirgan):
    
    1. **O‘chirilganlar** jildiga kiring va zarur bo‘lsa [xatlarni tiklang](https://yandex.uz/support/mail/web/letter/delete.html#restore).
    1. [Xatlarni qayta ishlash qoidalarini](https://yandex.uz/support/mail/web/preferences/filters/autosorting.html) tekshiring va shubhali qoidalarni olib tashlang.

**Disk**

 
:   [Voqealar tarixini](https://yandex.uz/support/disk/security.html#history) tekshiring. Agar Disk buzilgan bo‘lsa, Chiqindonga kiring va lozim bo‘lsa [o‘chirilgan fayllarni tiklang](https://yandex.uz/support/disk/missing-files.html#missing-files__restore-from-trash).


{% note info %}

Xatlar yoki fayllarni o‘chirish har doim ham buzib kirishga bog‘liq bo‘lmaydi. Buning ehtimoliy sabablari haqida [Pochta](https://yandex.uz/support/mail/web/letter/missing-mail-messages.html) va [Diskning](https://yandex.uz/support/disk/missing-files.html#missing-files__why-deleted) Yordam qismida batafsil bilib oling.

{% endnote %}


Hisobingizni qanday qilib buzishgani va undan himoyalanish usullari haqida batafsil axborotni [Hisobingiz himoyasi](https://yandex.uz/support/id/uz/security.md) bo‘limida o‘qing.

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        width="100%"
        frameborder="0"
        src="https://forms.yandex.ru/surveys/10033347.f47fd6d9da2c25c5848d7431929db7727d84a307/?&iframe=1&lang=uz">
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